To start, our members gave us feedback on issues they would like to work on. Then, by rating a list of the most promising issues, they chose to work on ending surprise medical bills.
Surprise medical bills come in two forms. First, a patient pays more when they receive care from a medical provider that is not part of their insurer’s network. Second, those out-of-network providers can bill more to the patient directly if they aren’t satisfied with the reimbursement amount from the patient’s insurance. This is called a “balance bill.”